Shipping policy
Shipping Policy
All Eugene Dough Sheeters are prepared and shipped directly from our facility in Edmonton, Alberta, Canada.
Shipping Times & Costs
- Handling Time: After you place your order, we'll need 1-5 business days to prepare it for dispatch.
- Delivery Time: Once your order has shipped, delivery typically takes 3-5 business days. Please note these are estimated times and can vary based on destination and any potential customs delays.
Customs Duties & Taxes
For international orders, Eugene Dough Sheeters ships DDP (Delivered Duty Paid). This means customs duties, import taxes, and customs clearance fees are handled by us and included as part of your shipment.
You will not be required to pay additional customs charges upon delivery. We take care of the import process so your Eugene Dough Sheeter can arrive at your door without unexpected duties or fees.
If you have any questions regarding your shipment, please don't hesitate to contact our customer support team.